If the bad news is a minor issue or a routine happening,it is fine to deliver it using the indirect approach.
Correct Answer:
Verified
Q14: The indirect approach actually softens the delivery
Q15: You should use the indirect approach if
Q16: If your boss likes brief messages that
Q17: Experts advise that bad news for employees
Q18: A direct approach starts with the bad
Q20: The direct approach is never used for
Q21: Employees are always at fault when there
Q22: When refusing to make an adjustment,avoid calling
Q23: In a crisis situation,it is important for
Q24: Companies often have policies on reference letters
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents