Because negative messages can seem intensely personal to the recipients it is actually easier to compose them because these messages are about business and business isn't personal.

Question

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Negative messages can often be about job performance or other personal issues, which can make them difficult to write and receive. It is important to approach these messages with sensitivity and professionalism, and acknowledge that they may have an impact on the recipient personally.

Because Negative Messages Can Seem Intensely Personal to the Recipients