What should a professional salesperson be able to do to improve his/her sales performance?
A) ask questions to gather information
B) recognize how the benefits of the product satisfy the customer's need(s)
C) establish a balanced dialogue with customers
D) use a benefit summary and action plan requiring commitment when closing
E) all of these choices are correct

Question

Quizplus · Accepted Answer

All of these choices are important for a professional salesperson to improve their sales performance. Asking questions to gather information helps to understand the customer's needs and desires. Recognizing how the benefits of the product satisfy the customer's needs helps to tailor the sales pitch to match their needs. Establishing a balanced dialogue with customers builds a rapport and trust, enabling them to feel more comfortable about purchasing from the salesperson. Finally, using a benefit summary and action plan requiring commitment when closing helps to finalize the sale and ensure that customers commit to purchasing the product. Therefore, all of these choices are essential for a professional salesperson to improve their sales performance.

What Should a Professional Salesperson Be Able to Do to Improve