"Hello Mr.Lucas,Mrs.Jones,one of your colleagues in the accounting department suggested I contact you about our new payroll system." Which of the following statements best captures the nature of this interaction between the salesperson and Mr.Lucas?
A) colleague approach
B) "just like you approach"
C) referral approach
D) acquaintance approach
E) a premium relationship approach

Question

Quizplus · Accepted Answer

The statement suggests that the salesperson was referred by a colleague in the accounting department, indicating a referral approach.

"Hello MrLucas,Mrs