Which of the following best describes a level three customer bond?
A)At this level, the bond is primarily through financial incentives
B)At this level, the bond is through financial and social incentives
C)At this level, the bond is through financial, social and structural bonds
D)None of the above

Question

Quizplus · Accepted Answer

Level three customer bond is characterized by financial, social, and structural bonds. Financial incentives include rewards, discounts, and loyalty programs. Social incentives may include personalized interactions or building a sense of community. Structural bonds refer to the ways the organization is integrated into the customer's life, such as through service contracts or subscription models.

Which of the Following Best Describes a Level Three Customer