Which of the following explains why there may be a gap between service delivery and company communications with customers?
A)Lack of marketing research
B)Exaggerated customer promises
C)All of the above
D)None of the above

Question

Quizplus · Accepted Answer

The Answer of Which of the following explains why there may be a gap between service delivery and company communications with customers?
A)Lack of marketing research
B)Exaggerated customer promises
C)All of the above
D)None of the above

Which of the Following Explains Why There May Be a Gap