To obtain maximum benefits from benchmarking,best practices,reengineering,TQM,and Six Sigma programs aimed at facilitating better strategy execution,managers need to
A) start with a clear idea of what specific outcomes really matter, such as a Six Sigma defect rate or superior customer satisfaction, and then build a total quality culture that is genuinely committed to achieving these outcomes.
B) have annual contests to see which part of the company is making the greatest strides in approaching operating excellence.
C) strive for 100% control over the variability in how each and every value chain activity is performed.
D) have at least 50% of company personnel earn "green belts" in Six Sigma techniques.
E) build core competencies in TQM, Six Sigma, benchmarking, best practices adoption, and business process reengineering.

Question

Quizplus · Accepted Answer

Starting with a clear focus on specific outcomes that matter and building a culture committed to achieving them is the most effective approach to maximizing the benefits of these programs. This ensures that efforts are focused on achieving measurable improvements and that the entire organization is aligned towards these goals. The other options are not as effective as they do not address the importance of setting priorities, building a culture of excellence, or focusing on measurable outcomes.

To Obtain Maximum Benefits from Benchmarking,best Practices,reengineering,TQM,and Six Sigma Programs