Business process reengineering is a tool for:
A) expediting the redesign of existing products and shortening the design-to-market cycle.
B) radically redesigning and streamlining how an activity (workflow) is performed,by pulling the pieces of strategy-critical activities out of different departments and unifying their performance in a single department or cross-functional work group that is in charge of the whole process,with the intent of achieving quantum improvements in performance.
C) instituting total quality management.
D) making the most effective use of Six Sigma techniques.
E) the rapid redesign of an organization's structure so as to quickly create organizational competencies and capabilities.
Correct Answer:
Verified
Q21: Total quality management (TQM)
A)entails creating a total
Q25: Six Sigma programs:
A) utilize advanced statistical methods
Q26: The statistical thinking underlying Six Sigma is
Q26: Total quality management (TQM) programs
A) deal exclusively
Q30: An ambidextrous organization is one that:
A) pursues
Q30: Six Sigma's DMADV process of define, measure,
Q33: Which one of the following statements about
Q35: Because functional organization structures often result in
Q40: Six Sigma processes
A)are based on three principles:
Q50: To obtain maximum benefits from benchmarking, best
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