Six Sigma processes
A)are based on three principles: (1)all work is a statistically controllable process; (2)no well-controlled process allows variability; and (3)defect-free work requires tight statistical controls.
B)can be used for both improving existing business processes and for developing new processes or products.
C)can be used for improving products or business processes but not for developing new products or new processes.
D)consists of a disciplined, statistics-based system aimed at producing not more than 10 defects per million iterations for a manufacturing or assembly process.
E)can be used for developing new products or new business processes but not for improving existing products or business processes.

Question

Quizplus · Accepted Answer

Six Sigma processes can be used for both improving existing business processes and for developing new processes or products. They aim to reduce defects to no more than 3.4 per million opportunities, not 10 as stated in option D. Option A is partly correct in that Six Sigma processes are based on statistical controls, but not all work is statistically controllable. Option C and E are incorrect as Six Sigma can be used for improving and developing both products and business processes.

Six Sigma Processes