The backbone of the process of identifying, studying, and implementing best practices is
A)business process reengineering.
B)a corporate culture that has a core value of operating excellence.
C)benchmarking.
D)Six Sigma quality control techniques.
E)the innovative application of TQM techniques.

Question

Quizplus · Accepted Answer

Benchmarking is the process of comparing one's own processes, practices, and performance metrics against those of industry leaders or competitors to identify best practices and areas for improvement. It is the backbone of the process of identifying, studying, and implementing best practices as it allows organizations to gain insights into what works well for others and what can be improved upon within their own organization. Business process reengineering, corporate culture of operating excellence, Six Sigma quality control techniques, and TQM techniques can all be used in conjunction with benchmarking to further improve processes and practices.

The Backbone of the Process of Identifying, Studying, and Implementing