Which of the following is part of the six-step approach that is used to develop change management expertise?
A) Developing apolitical skills
B) Making oneself rigid in the event of change
C) Refraining from preparing a personal action plan
D) Identifying and filling personal gaps, if any

Question

Quizplus · Accepted Answer

The six-step approach to developing change management expertise includes identifying and filling personal gaps, developing political skills, preparing a personal action plan, being flexible to change, building a coalition and support system, and monitoring progress and implementing necessary adjustments. Option D is the only choice that correctly identifies one of the six steps in the approach.

Which of the Following Is Part of the Six-Step Approach