When dealing with objections, successful salespeople:
A)are sincerely empathetic to the buyer's objections.
B)make sure the objection is not just an excuse.
C)develop and maintain a positive attitude about objections.
D)forestall known concerns before they arise.
E)do all of the above

Question

Quizplus · Accepted Answer

Successful salespeople do all of the above when dealing with objections. They are sincerely empathetic, they make sure the objection is not just an excuse, they develop and maintain a positive attitude about objections, and they try to anticipate and address known concerns before they arise. Doing all of these things helps them understand the buyer's perspective, build trust, and ultimately overcome objections and close the sale.

When Dealing with Objections, Successful Salespeople