Gerald, the General Manager at Meteorite Systems, Has to Give

Gerald, the general manager at Meteorite Systems, has to give a negative performance evaluation to Norman, one of the shift managers.Gerald does not want to harm his working relationship with Norman, and hence plans to convey the bad news over coffee after work.During the review, Gerald first thanks Norman for all his efforts, then sugarcoats the bad news to keep it subtle, indirect, and vague and then ends the review with an expression of goodwill.In this situation, Gerald is applying the _____ for delivering the negative performance review.

A) sandwich approach
B) problem-solving approach
C) lean approach
D) pragmatic approach
E) direct approach