Which statement concerning complaints is correct?
A) Most consumers complain when dissatisfied.
B) Complaining is relatively easy.
C) Marketers should make it more difficult for consumers to complain.
D) Most people feel complaining produces little or no positive results.

Question

Quizplus · Accepted Answer

Studies have shown that most people feel complaining produces little or no positive results, which is why many choose not to complain even when dissatisfied. A, B, and C are not accurate statements about complaints.

Which Statement Concerning Complaints Is Correct