The major difference between value and a value chain is that only ________.
A) value covers tangible benefits
B) value covers intangible benefits
C) the value chain relates to a channel of distribution
D) the value chain covers the total bundle of benefits received by consumers
Correct Answer:
Verified
Q23: Retailers can quickly complete customer transactions,amass sales
Q24: Airline travel is an example of a(n)_
Q25: Which statement concerning retail technology is not
Q26: Intangibility particularly affects _ services.
A) nongoods
B) repair
C)
Q27: Tutoring is an example of a(n)_ service.
A)
Q29: Which statement concerning value is not correct?
A)
Q30: The balancing of corporate citizenship with a
Q31: A retailer bases its overall customer service
Q32: A "smart card" is a form of
Q33: Inseparability for a service provider affects which
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