Intangibility particularly affects ________ services.
A) nongoods
B) repair
C) rented-goods
D) owned-goods

Question

Quizplus · Accepted Answer

Intangibility is a characteristic that affects nongoods or services because they cannot be touched or viewed prior to purchase, unlike goods such as owned-goods or rented-goods. Repair services may involve tangibility if parts are physically exchanged, making it less affected by intangibility compared to nongoods.

Intangibility Particularly Affects ________ Services