You should use the indirect plan if you want to present an image of firmness and strength.

Question

Quizplus · Accepted Answer

The indirect plan is often used when dealing with sensitive or problematic situations where the focus is on preserving a relationship, avoiding confrontation, or delivering bad news. The direct plan is better suited for presenting an image of firmness and strength as it involves being straightforward, assertive, and confident.

You Should Use the Indirect Plan If You Want to Present