Total quality management (TQM)has several components,but ___ is not one of them.
A) continuous supervision of employees
B) employee participation
C) customer satisfaction
D) continuous quality improvement

Question

​Total quality management (TQM)has several components,but ___ is not one of them.
A) ​continuous supervision of employees
B) ​employee participation
C) ​customer satisfaction
D) ​continuous quality improvement

Quizplus · Accepted Answer

While continuous supervision of employees may be a management technique used in conjunction with TQM, it is not considered a component of TQM itself. TQM focuses on the organization as a whole and aims to improve processes and systems to achieve customer satisfaction and continuous improvement.

​Total Quality Management (TQM)has Several Components,but ___ Is Not One

Total Quality Management (TQM)has Several Components,but ___ Is Not One