Which of the following is the first step in the five-step chain reaction, as articulated by Deming, with regard to the philosophy underlying TQM ?
A) Improvement in productivity
B) Increase in a company's profitability
C) Higher market share due to superior quality of products
D) Reduction of costs due to improved quality
E) Creation of more jobs
Correct Answer:
Verified
Q48: Which of the following is the final
Q50: Learning effects:
A) result in unit manufacturing costs
Q51: Which of the following is not one
Q51: Quality can best be thought of as:
A)
Q52: The experience-curve concept:
A) helps a company realize
Q53: A company's hiring strategy:
A) directly affects employee
Q55: Employee productivity is:
A) a function of management
Q56: With regard to customer defection, which of
Q57: Which of the following does the philosophy
Q58: Mass customization:
A) limits a company's ability to
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