Which of the following is not one of the principles commonly found in companies that have successfully embraced the TQM philosophy?
A) Building an organizational commitment to quality
B) Finding ways to measure quality
C) Giving more time for supervisors to work with employees
D) Training new employees
E) Defining work standards only in terms of numbers or quotas

Question

Quizplus · Accepted Answer

Defining work standards only in terms of numbers or quotas goes against the TQM philosophy, which emphasizes that quality is not just about numbers but also about customer satisfaction, continuous improvement, and employee engagement. The other principles listed (building organizational commitment to quality, measuring quality, giving time for supervisors to work with employees, and training new employees) are all part of the TQM philosophy and are commonly found in successful TQM companies.

Which of the Following Is Not One of the Principles