Which of the following does the philosophy underlying TQM include?
A) Greater quantity results in cost decreases.
B) Better quality leads to higher market share.
C) Greater quantity increases a company's profitability.
D) Opinions of employees are irrelevant in manufacturing products.
E) Work standards should only be defined as numbers or quotas.

Question

Quizplus · Accepted Answer

The philosophy underlying TQM (Total Quality Management) emphasizes the importance of improving quality in order to gain a larger market share. This is achieved by involving employees at all levels in the organization and continuously striving for improvement. The other options listed are not part of the TQM philosophy.

Which of the Following Does the Philosophy Underlying TQM Include