Question 1

Classifications of management approaches are also referred to as ___________.
A)technical theories
B)contingency theories
C)schools of management thought
D)behavioral schools of thought

Accepted Answer

Classifications of management approaches are commonly referred to as schools of management thought, which encompass various theories and principles that have been developed over time. Technical theories typically pertain to scientific and technical aspects of management, while contingency theories focus on identifying the best management approach based on situational factors. Behavioral schools of thought, on the other hand, emphasize the importance of understanding and managing human behavior in the workplace.

Question 2

The five management theories include classical,management science,contingency,behavioral and ________ theories.
A)functions
B)systems
C)specialization
D)method

Accepted Answer

The five management theories include classical, management science, contingency, behavioral, and systems theories. Systems theory focuses on understanding the organization as a whole and the interrelationships between its parts.

Question 3

Henri Fayol identified _________.
A)six scientific management principles
B)management analysis tools
C)five management functions
D)five management theories

Accepted Answer

Henri Fayol identified five management functions, which are planning, organizing, commanding, coordinating, and controlling. Fayol's five functions of management have remained influential and are still widely used in management theory and practice.

Question 4

One reason that the knowledge of the history of management is important is to ___________.
A)avoid repeating mistakes
B)impress in a job interview
C)understand the practitioners
D)know Frederick Winslow Taylor

Accepted Answer

Understanding the history of management allows us to examine past mistakes and successes, which can inform our current and future practices. By learning from the past, we can avoid repeating the same errors, leading to more effective and efficient management practices in the present and future.

Question 5

A large business approaches functions and roles in the following ways except ________.
A)specialized jobs
B)three levels of managers
C)direct observation
D)global focus

Accepted Answer

Direct observation is not a common approach used in large businesses to structure functions and roles. Instead, they tend to rely on specialized jobs, three levels of managers (top, middle, and lower), and a global focus. Direct observation may be used in certain circumstances, such as in employee performance evaluations, but it is not a primary way of structuring functions and roles within the organization.

Question 6

Taylor's scientific management principles included all of the following except __________.
A)use wage incentives
B)develop a set of rules and procedures to ensure fair treatment of employees
C)plan and schedule work
D)promote job specialization

Accepted Answer

Taylor's scientific management principles did not focus on fair treatment of employees, but rather on maximizing efficiency and productivity through methods such as wage incentives, planning and scheduling work, and promoting job specialization.

Question 7

The Father of Scientific Management was _________.
A)Frank Gilbreth
B)Henri Fayol
C)Frederick Taylor
D)Elton Mayo

Accepted Answer

The Father of Scientific Management is Frederick Taylor, who is known for his work on improving the efficiency and productivity of workers through the application of scientific methods. The other options listed, while important figures in management theory, are not credited with the development of scientific management. Frank Gilbreth is known for his work on time and motion studies, Henri Fayol is known for his work on management functions, and Elton Mayo is known for his work on the Hawthorne studies.

Question 8

The current trend is to distinguish Not-For-Profit organizations into __________ and governmental organizations.
A)pro-governmental
B)non-governmental 
C) independent
D)policy

Accepted Answer

Not-for-profit organizations are generally divided into two categories - non-governmental and governmental organizations. Non-governmental organizations are those which are not directly controlled or influenced by any level of government, whereas, governmental organizations are funded and operated by the government. The other options listed are not specific categories used to classify not-for-profit organizations.

Question 9

Horacio has been promoted from first-line manager to middle level manager.He has spent most of his time ________ and _________ but now expects to spend ______ time on each of the four management functions.
A)managing;controlling;equal
B)organizing,leading;less
C)controlling;planning;more
D)leading;controlling;equal

Accepted Answer

As a first-line manager, Horacio likely focused on leading and controlling. As a middle manager, he will need to balance his time equally across planning, organizing, leading, and controlling.

Question 10

In a small business,a (n)____________ tends to make the decisions.
A)middle manager
B)first-line manager
C)small business organizer
D)entrepreneur

Accepted Answer

In a small business, the entrepreneur tends to make the decisions as they are the founder or owner of the business and responsible for overall operations and success. Middle managers and first-line managers may exist in larger organizations, but may not be as relevant in small businesses. Small business organizers may help start a business, but do not necessarily make the ongoing decisions.

Question 11

Classical management theory includes both scientific management and __________ theories.
A)behavioral
B)administrative
C)integrative
D)contingency

Accepted Answer

Classical management theory includes both scientific management and administrative theories. Scientific management focuses on the efficient use of resources to increase productivity, while administrative management focuses on the organization as a whole, including planning, organizing, coordinating, and controlling operations. The other options (behavioral, integrative, and contingency) are not typically included in classical management theory.

Question 12

How are most principles-of-management textbooks organized?
A)functions of management
B)theories of management
C)rules of management
D)approaches to management

Accepted Answer

Most principles-of-management textbooks are organized based on the functions of management, which typically include planning, organizing, staffing, directing, and controlling. This approach helps students understand the major responsibilities and tasks of managers at different levels of an organization, and how they can effectively perform these functions to achieve organizational goals. While theories, rules, and approaches to management are also important topics in such textbooks, they are usually discussed in relation to the functions of management.

Question 13

You have been working at a small family owned medical supply store for the past 5 years,but were recently hired by AZTEC,a large medical supply distribution company.While you are excited about this new opportunity,you also know that you will need to adjust to working for a large business.As opposed to your previous job,AZTEC will require ___________ and provide ______________.
A)autocratic approach;participative management
B)formal written objectives;sophisticated computerized control systems
C)formal organization structure;more general jobs
D)formal written objectives;informal plans

Accepted Answer

AZTEC is a large medical supply distribution company, so it will require formal written objectives and provide sophisticated computerized control systems.

Question 14

Who pioneered industrial psychology and is considered the First Lady of Management?
A)Emily Fayol
B)Mary Parker Follett
C)Emily Mayo
D)Lillian Gilbreth

Accepted Answer

Lillian Gilbreth is considered the First Lady of Management and a pioneer in industrial psychology due to her work on time and motion studies and her contributions to improving workplace efficiency and ergonomics.

Question 15

The original goal of scientific management was to __________.
A)ensure fair treatment of employees
B)stop job specialization
C)maximize performance
D)scientifically interact with employees

Accepted Answer

The original goal of scientific management was to maximize performance by analyzing and optimizing work processes. It aimed to increase efficiency and productivity by breaking down tasks into smaller parts and finding the most efficient way to perform them. While fair treatment of employees was not initially the focus, the principles of scientific management have been adapted over time to include a more balanced approach to employee well-being.

Question 16

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation,_________,and __________.
A)shared goals;distinct operating activities
B)conflict resolution;fairness
C)fairness;shared goals
D)conflict resolution;shared goals

Accepted Answer

Mary Parker Follett emphasized the importance of worker participation in decision-making processes, conflict resolution, and the need for shared goals. Therefore, the best choice is D as it identifies both conflict resolution and shared goals as Follett's contributions to administrative theory.

Question 17

Emilio has studied Chester Barnard's work on authority and power distributions in organizations.Emilio has now become aware of the _________ that make up the informal organization within his company's formal organization.
A)managers
B)cliques
C)concepts
D)functions

Accepted Answer

Cliques are groups of individuals within an organization who share a common interest or goal and have formed a social bond. These cliques can have a significant influence on the informal organization and its functioning, and understanding them is important for effective management. The other options are not directly related to the informal organization within a formal organization.

Question 18

Hui works for a large organization that is downsizing to cut costs by laying off employees and becoming more efficient.Hui's company is using a ___________ approach to management.
A)behavioral
B)management science
C)specialization
D)classical

Accepted Answer

The downsizing to cut costs and becoming more efficient by laying off employees suggests the use of classical approach to management, which focuses on maximizing efficiency and productivity through specialization, standardization, and hierarchical coordination.

Question 19

The focus on the job and management functions in order to determine the best way to manage in all organizations is _______________.
A)behavioral theory
B)classical theory
C)efficiency theory
D)contingency theory

Accepted Answer

The focus on the job and management functions is the central theme of classical theory. This theory emphasizes the importance of structuring work processes and optimizing efficiency in organizations. The other choices, behavioral theory, efficiency theory, and contingency theory, do not specifically address this focus on job and management functions.

Question 20

The early literature on management attempted to describe______________.
A)classical management theory
B)basic principles
C)current developments
D)principles of efficiency

Accepted Answer

The early literature on management attempted to describe basic principles of management.

Quiz 1: Management and Its History

Classifications of management approaches are also referred to as ___________.

The five management theories include classical,management science,contingency,behavioral and ________ theories.

Henri Fayol identified _________.

One reason that the knowledge of the history of management is important is to ___________.

A large business approaches functions and roles in the following ways except ________.

Taylor's scientific management principles included all of the following except __________.

The Father of Scientific Management was _________.

The current trend is to distinguish Not-For-Profit organizations into __________ and governmental organizations.

Horacio has been promoted from first-line manager to middle level manager.He has spent most of his time ____ and _ but now expects to spend __ time on each of the four management functions.

In a small business,a (n) ____________ tends to make the decisions.

Classical management theory includes both scientific management and __________ theories.

How are most principles-of-management textbooks organized?

Who pioneered industrial psychology and is considered the First Lady of Management?

The original goal of scientific management was to __________.

Mary Parker Follett's contribution to administrative theory was emphasizing the need for worker participation,_,and __.

Emilio has studied Chester Barnard's work on authority and power distributions in organizations.Emilio has now become aware of the _________ that make up the informal organization within his company's formal organization.

Hui works for a large organization that is downsizing to cut costs by laying off employees and becoming more efficient.Hui's company is using a ___________ approach to management.

The focus on the job and management functions in order to determine the best way to manage in all organizations is _______________.

The early literature on management attempted to describe______________.