Question 1

___________ is the alterations of existing work routines and strategies that affect the whole organization.

Accepted Answer

Organizational change refers to significant changes in the strategies, work routines, and systems of an entire organization that can affect its overall function and performance. This type of change involves making significant adjustments to the organization's structure, policies, and culture to achieve a specific objective or respond to external or internal pressures. Incremental change refers to minor changes and improvements made to existing practices, usually with the aim of enhancing efficiency and productivity. Structure change refers specifically to changes in the organizational structure, such as mergers, acquisitions, or reorganization. Discontinuous change refers to fundamental, radical, or transformational changes in the nature or direction of an organization's operation or function.

Question 2

___________ is a significant breakthrough in technology that leads to design competition and a new technology cycle.

Accepted Answer

Discontinuous change refers to a significant breakthrough in technology that leads to a new design competition and a new technology cycle. It often requires firms to develop new capabilities and knowledge to adapt to the changes. Examples of discontinuous change include the introduction of the internet, smartphones, and electric cars.

Question 3

Which of the following companies is known to have a strong innovative culture?

Accepted Answer

Both Google and Amazon are known for their strong innovative cultures. Google encourages its employees to spend 20% of their time working on side projects, and Amazon has a famous "Day 1" philosophy that emphasizes the need to constantly innovate and remain customer-centric. McDonald's and FedEx are known for their operational excellence rather than innovation.

Question 4

Research in Motion (RIM)dominated the cell phone market for several years with their popular BlackBerry smart phone.Complacent,RIM did not feel the need to adapt to a changing cell phone market with the introduction of the Apple iPhone.Google later entered the cell phone market with their line of Android smart phones.Today,both Apple and Google dominate the market with 94% of the market share while RIM holds only 2.3% What caused RIM to lose their dominance of the cell phone market?

Accepted Answer

The answer of Research in Motion (RIM)dominated the cell phone...

Question 5

___________ is a way of thinking that generates new ideas that can lead to innovation.

Accepted Answer

Creativity is the ability to come up with new and innovative ideas. It involves thinking beyond the usual constraints and generating fresh perspectives. Therefore, creativity is a way of thinking that leads to innovation.

Question 6

Online streaming and downloading of music have replaced the compact disc.Which of the following is this an example of?

Accepted Answer

This is an example of a technology cycle, where one technology replaces another as the preferred method of accessing or consuming a product or service. In this case, online streaming and downloading of music have replaced the use of physical compact discs as a means of accessing music.

Question 7

During discontinuous change one should manage innovation using ____________.

Accepted Answer

The experimental approach is the best choice for managing innovation during discontinuous change because it involves testing and experimenting with new ideas and technologies in a controlled environment. This allows for the identification of potential problems and the refinement of solutions before implementing them on a larger scale. The other options (generational change, compression, trial approach) do not provide a structured approach for managing innovation during discontinuous change.

Question 8

The four-stage change process is ______________.

Accepted Answer

The four-stage change process is considered an ongoing process because it involves continuous evaluation and adaptation to ensure successful implementation and sustainability of change.

Question 9

Sandy works for an office that has recently gained a new CEO.This new CEO has decided to re-write the employee handbook in order to totally reform the past methodologies.He believes this new strategy will revolutionize the company.He is managing change under ___________.

Accepted Answer

The answer of Sandy works for an office that has...

Question 10

Two important types of innovation are _______________.

Accepted Answer

Product innovation refers to the development of new or improved goods or services, while process innovation refers to the development of new or improved ways of producing goods or services. These two types of innovation are both important for businesses to stay competitive and meet the changing needs of their customers. By introducing new products and improving production processes, companies can increase efficiency, reduce costs, and attract new customers. People and technology are also important factors in innovation, but in this case, the question specifically asks about types of innovation.

Question 11

___________ is continual improvements which takes place within the existing technology cycle.

Accepted Answer

Incremental change refers to continuous improvements that take place within the existing technology cycle, without disrupting the overall structure or framework. It involves a series of small modifications and adjustments to enhance the quality, efficiency, and functionality of the existing technology.

Question 12

___________ is the implementation of a new idea.

Accepted Answer

The answer of ___________ is the implementation of a new...

Question 13

John is an owner of a franchise that produces custom signs and banners.Prior to the recession,the majority of John's business came in the form of walk in and repeat customers.After the recession,the amount of traffic to his shop dwindled and his business was suffering.John decided to hire an outside sales person to actively find new business rather than wait for new business to come to him.What type of change did John implement?

Accepted Answer

John implemented a change in strategy by hiring an outside salesperson to actively seek new business, shifting from a passive to a proactive approach in acquiring customers.

Question 14

The four stages people tend to go through when facing change are ____________.

Accepted Answer

According to the Kubler-Ross change curve, the four stages people tend to go through when facing change are denial, resistance, exploration, and commitment. This model suggests that people initially deny and resist the change, then explore and consider their options before ultimately accepting and committing to the change. Option D includes these four stages in the correct order. Option A has the correct stages but in the wrong order, option B includes irrelevant stages, and option C has the incorrect second stage.

Question 15

In 2007,Apple Inc.released the iPhone which was a breakthrough in the cell phone market.Today,competitors such as Samsung,Motorola,and HTC each have smartphones on the market that closely resemble the iPhone in both form and functionality.What form of change did the first iPhone demonstrate?

Accepted Answer

The first iPhone demonstrated a discontinuous form of change, as it introduced a revolutionary new product that completely transformed the cell phone market. Its introduction marked a major departure from traditional cell phones, paving the way for the development of smartphones with advanced features and functionalities. The iPhone's impact was significant and far-reaching, and it can be considered a prime example of a disruptive innovation.

Question 16

The goal of the _____________________ is to lower cost and incrementally improve performance and functions of the existing dominant design.

Accepted Answer

The answer of The goal of the _____________________ is to...

Question 17

What are the types of change that can occur in an organization?

Accepted Answer

The types of change that can occur in an organization are strategy, structure, technology, and people. These are the four main categories of change that an organization can undergo in order to adapt to changing circumstances and remain competitive. Strategy refers to changes in the overall direction and goals of the organization. Structure refers to changes in the way the organization is organized and its internal processes. Technology refers to changes in the tools and systems that the organization uses, and people refers to changes in the workforce, such as hiring new staff or re-training existing employees. Incremental and discontinuous change (option B) are specific types of change that fall under these categories. Environment, technology cycles, and next generation (option A) are not comprehensive or accurate categories of organizational change. Management, personnel, and policies (option D) are not comprehensive enough to cover the full range of organizational change.

Question 18

Amazon developed and released the Kindle TV Set-Top Box to compete with both the Apple TV and Microsoft's Xbox One.Which force for change is being demonstrated?

Accepted Answer

The answer of Amazon developed and released the Kindle TV...

Question 19

In 2006,Microsoft released the Xbox 360 which was capable of playing older Xbox games.This is an example of:

Accepted Answer

The Xbox 360 being able to play older Xbox games is an example of "Next generation" as it represents a new version of a product that maintains compatibility with previous versions.

Question 20

When implementing innovative changes,one face ______.

Accepted Answer

When implementing innovative changes, there is always a certain level of risk involved. However, this risk can be mitigated through careful planning and execution. Adversity, pushback, and objections can also be faced during the implementation process, but they are not necessarily inevitable like risks are. Therefore, C is the best answer.

Quiz 6: Managing Change, innovation, and Entrepreneurship