An effective and practical way to minimize communication-style bias is to:
A)choose customers based on their communication styles
B)write presentation materials in a way that appeals to all the communication styles simultaneously
C)send trained communicators to talk to customers
D)adapt your style to the way the customer communicates
E)create a corporate policy matching salespeople with customers by communication style

Question

Quizplus · Accepted Answer

The best way to minimize communication-style bias is to adapt your style to the way the customer communicates. This approach shows a willingness to be flexible and meet the customer where they are, rather than expecting them to conform to your preferred communication style. It allows for a more effective and productive interaction between the salesperson and the customer.

An Effective and Practical Way to Minimize Communication-Style Bias Is