A customer who takes the social initiative in most cases and expresses emotions openly is displaying characteristics of which of the following styles?
A)dominant
B)reflective
C)supportive
D)directive
E)emotive

Question

Quizplus · Accepted Answer

The customer displaying emotions openly and taking social initiative is likely to be emotive, meaning they are more expressive and emotionally charged in their communication style.

A Customer Who Takes the Social Initiative in Most Cases