Preparing employees in more than one job or in multiple skills to enable them to do different jobs is called __________.
A) job enrichment
B) job enlargement
C) job rotation
D) cross training

Question

Quizplus · Accepted Answer

Cross training involves preparing employees in multiple skills or job roles so that they can perform different jobs or tasks within an organization. Job enrichment involves adding more responsibilities or tasks to an employee's current job role. Job enlargement involves expanding an employee's current job role by adding more tasks to it. Job rotation involves rotating employees through different job roles within an organization to broaden their experience and skill set.

Preparing Employees in More Than One Job or in Multiple