A job design approach that increases a job's complexity in order to give workers greater responsibility and more opportunities to feel a sense of achievement is called __________.
A) job enrichment
B) job enlargement
C) job rotation
D) cross training

Question

Quizplus · Accepted Answer

Job enrichment is the process of increasing a job's complexity in order to give workers greater responsibility and more opportunities to feel a sense of achievement. Job enlargement refers to expanding the scope of a job by adding tasks at the same level of responsibility. Job rotation involves moving workers from one job to another to increase variety and reduce boredom. Cross training involves teaching an employee the skills and knowledge needed to perform tasks in multiple positions within the organization.

A Job Design Approach That Increases a Job's Complexity in Order