What must be known about performance problems before planning a course of corrective action?
A)the magnitude of the performance problems
B)the impact of the performance problems on employee confidence
C)the length of time the performance problems have existed
D)the sources of performance problems

Question

Quizplus · Accepted Answer

Understanding the sources of performance problems is crucial before planning any corrective action. Without knowing the root cause of the problem, any action taken may not effectively address the issue. While the magnitude of the problem, impact on employee confidence, and length of time the problem has existed are also important factors to consider, they are secondary to understanding the source of the performance problem.

What Must Be Known About Performance Problems Before Planning a Course