Servicescape consists of which of the following features?
A)personal artifacts
B)inanimate objects
C)signs
D)ambient conditions
E)all of these

Question

Quizplus · Accepted Answer

Servicescape consists of personal artifacts such as pictures, trophies, or awards belonging to the employees or customers, inanimate objects such as furniture or technology, signs such as logos, symbols or posters, and ambient conditions such as lighting, noise, and temperature. All of these features collectively create the environment that shapes a customer's experience and influences their behavior.

Servicescape Consists of Which of the Following Features