For which of the following products would a customer's level of satisfaction with the purchase MOST likely change over time?
A) coffee
B) mouthwash
C) a car with unexpected service needs
D) a pair of jeans
E) a DVD

Question

Quizplus · Accepted Answer

A car with unexpected service needs is the most likely product where a customer's level of satisfaction with the purchase can change over time. As the customer experiences unexpected service needs and costs associated with repairs, their satisfaction with the product may decline.

For Which of the Following Products Would a Customer's Level