All of the following questions relate to the Balanced Scorecard's learning and growth perspective EXCEPT:
A)How do we achieve greater employee satisfaction?
B)How do we increase profits and return on capital?
C)How do we provide information systems with updated technology?
D)How will we sustain our ability to change and improve?

Question

Quizplus · Accepted Answer

The learning and growth perspective of the Balanced Scorecard is focused on developing the organization's human capital, fostering a culture of innovation, and building knowledge and skills. It is not directly related to increasing profits and return on capital, which is more a part of the financial perspective. The other three choices (A, C, and D) are all relevant to the learning and growth perspective.

All of the Following Questions Relate to the Balanced Scorecard's