The FIRST step in developing strategic objectives for the Balanced Scorecard is:
A)defining the long-run financial objectives.
B)identifying the target customer.
C)articulating the organization's vision.
D)select objectives for the customer value proposition.

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The Answer of The FIRST step in developing strategic objectives for the Balanced Scorecard is:
A)defining the long-run financial objectives.
B)identifying the target customer.
C)articulating the organization's vision.
D)select objectives for the customer value proposition.

The FIRST Step in Developing Strategic Objectives for the Balanced