Which of the following is a guideline to follow when sending negative organizational news?
A)Add an element of surprise whenever possible.
B)Use a "company policy" as a reason for bad news.
C)Close by apologizing for the circumstances.
D)Always close with a clear expression of optimism.
E)Use multiple media to reach out to the audience.

Question

Quizplus · Accepted Answer

E)When conveying negative organizational news, use multiple media to reach out to affected audiences. Provide information through your normal communication network, such as your company website, Facebook page, and Twitter account, but also reach out and participate in conversations that are taking place elsewhere in the social media landscape.

Which of the Following Is a Guideline to Follow When