When closing a negative message,organized using the indirect approach,you should ________.
A)encourage further communication relating to the matter
B)imply that the matter is open to negotiation
C)act as though the negative news never happened
D)emphasize your respect for the audience
E)express optimism, no matter how bleak the situation

Question

Quizplus · Accepted Answer

D)The close in the indirect approach offers an opportunity to emphasize your respect for your audience, even though you've just delivered unpleasant news. Express best wishes without ending on a falsely upbeat note.

When Closing a Negative Message,organized Using the Indirect Approach,you Should