Customer tracking and profiling are key tools for effective CRM.

Question

Quizplus · Accepted Answer

Customer tracking and profiling allow businesses to understand their customers' behavior, preferences, and needs, which is crucial for effective customer relationship management (CRM). By using these tools, businesses can personalize their marketing and communication strategies, offer relevant products or services, and improve overall customer satisfaction and loyalty.

Customer Tracking and Profiling Are Key Tools for Effective CRM