Which of the following skills are used in the post-interaction phase of the selling process?
A) relating to the client
B) dealing with dissatisfaction
C) advocating a solution
D) needs discovery
E) all of the above
Correct Answer:
Verified
Q27: Successful salespeople expect to close a sales
Q28: Many salespeople are reluctant to close -
Q29: Research indicates that customers generally express at
Q30: The first step when handling buyer concerns
Q31: Voicing product concerns often indicates that a
Q33: It is usually necessary to establish rapport
Q34: As a rule, customers do not buy
Q35: When engaging in an enterprise type customer
Q36: Most buyers volunteer to buy without the
Q37: "Recognition by one's boss" is an example
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