Question 1

Adopting a not-knowing position as a counselor:
A) is never a good idea since it lessens one's credibility.
B) leads counselors to make assumptions.
C) makes it all right for us to not understand everything, and helps us realize that the expert in the room is the client.
D) demonstrates a lack of intelligence and interest.
E) both a and d

Accepted Answer

Adopting a not-knowing position as a counselor can be a beneficial approach as it allows the counselor to acknowledge their limitations and avoid making assumptions. It also allows the client to take the lead and be seen as the expert on their own experiences. This approach can promote collaboration and trust between the counselor and client.

Question 2

Which of the following statements about closed questions is inaccurate?
A) Closed questions facilitate communication.
B) Any question that can be answered by yes or no is a closed question.
C) Closed questions do not inherently encourage clients to share their feelings, thoughts, or behaviors.
D) By asking a closed question, the counselor has set the direction of the response.
E) None of the above (all are accurate).

Accepted Answer

While closed questions can be useful in certain contexts, such as clarifying information or narrowing down options, they do not necessarily facilitate communication in the sense of promoting deeper understanding or exploration of client issues. Open-ended questions are typically more effective for this purpose.

Question 3

Questions that ______________ are often closed.
A) refer to time or date
B) request a number
C) can be answered by a simple fact
D) all of the above
E) both a and b

Accepted Answer

Questions that refer to time or date, request a number, or can be answered by a simple fact are often considered "closed" questions, as they typically have straightforward answers and do not invite discussion or elaboration. Therefore, all options A, B, and C are correct, and the best answer is D.

Question 4

Questions beginning with the letter _____________are likely to be closed.
A) B
B) Y
C) W
D) D
E) H

Accepted Answer

The answer of Questions beginning with the letter _____________are likely...

Question 5

Most _______________questions tend to facilitate more complete or detailed answers and give clients freedom of direction to discuss their areas of concern.
A) closed
B) open-ended
C) probing
D) targeted
E) shotgun

Accepted Answer

Open-ended questions typically allow for more elaboration and discussion on a topic, while closed questions have a limited number of answer options and may not fully explore a client's concerns. Probing questions can also be helpful in uncovering deeper motivations or emotions related to a topic, but open-ended questions generally give clients the most freedom to express themselves. Targeted and shotgun questions are not relevant to this context.

Question 6

The most powerful open-ended questions begin with:
A) How and What.
B) Where and Why.
C) Who and When.
D) Do and Did.
E) All of the above (they are equally powerful).

Accepted Answer

Open-ended questions starting with "How" and "What" are considered the most powerful because they encourage detailed responses and deep thinking, allowing for more comprehensive and insightful answers.

Question 7

What types of questions are counterproductive to the therapeutic process?
A) Why questions
B) Judgmental questions
C) Shotgun questions
D) Balloting questions
E) All of the above

Accepted Answer

All of the listed types of questions can be counterproductive to the therapeutic process. "Why" questions can make clients feel defensive, judgmental questions can make them feel criticized, shotgun questions can overwhelm them, and balloting questions can confuse them by offering too many choices at once.

Question 8

"What caused you to…?" and 'How is it you…?" are _______________ questions.
A) therapeutic
B) disguised "Why"
C) unproductive
D) altruistic
E) both b and c

Accepted Answer

Both "What caused you to…?" and "How is it you…?" are examples of questions that can be seen as disguised "Why" questions, which can sometimes lead to defensive responses, making them potentially unproductive in certain contexts.

Question 9

Questions such as "What were you thinking?" and "How is that not stealing?" are considered:
A) thought-provoking questions.
B) judgmental questions.
C) closed questions.
D) shotgun questions.
E) facilitative questions.

Accepted Answer

These questions are considered judgmental as they imply a negative judgement or criticism of the person's actions or thoughts.

Question 10

An example of balloting questions is:
A) "What on earth were you thinking?"
B) "Do you like your new job? What's it like? What's your favorite part? Are you glad you took it?"
C) "You don't really want to do that, do you?"
D) "How did you meet your spouse?"
E) "What do you recall about that experience?"

Accepted Answer

Balloting questions should be clear and focused, like option B, which asks a single question and provides additional related questions to get a more detailed response. A, C, D, and E are either vague, judgmental, or open-ended questions, which are not ideal for balloting.

Question 11

Shotgun questions are a series of usually closed questions asked one after the other with short client responses in between.

Accepted Answer

Shotgun questions are asked in rapid succession with short answers in between, usually closed questions.

Question 12

Assumptive questions are similar to leading questions but are generally open-ended.

Accepted Answer

Assumptive questions are designed to assume a certain answer or perspective, but they are not as direct or leading as other types of questions. They are often open-ended and leave room for interpretation or elaboration.

Question 13

Your job as a counselor is to discern the "Whys" of your clients by asking them disguised "Why" questions.

Accepted Answer

As a counselor, it's important to create a safe and open environment where clients feel comfortable sharing their thoughts and feelings. Directly asking "Why" can sometimes make clients feel defensive. Instead, counselors are trained to use open-ended questions and reflective listening to understand their clients' experiences and perspectives without making them feel judged or interrogated.

Question 14

Most clients are aware of why they think, feel, and behave as they do.

Accepted Answer

Most clients may not be fully aware of why they think, feel, and behave as they do. This is why therapy and counseling can be helpful in helping them gain insight and understanding into their own experiences and behavior.

Question 15

"What" and "How" questions require the client to justify his or her thoughts, feelings, or behaviors and can make him or her defensive.

Accepted Answer

"What" and "How" questions are generally open-ended and encourage exploration or explanation without necessarily making the client feel defensive, unlike "Why" questions which can imply judgment and lead to defensiveness.

Question 16

An implied question is a cross between an encourager and a question, and can take the form of a statement.

Accepted Answer

An implied question is a statement that encourages a response without using direct wording of a question. For example, "It sure is hot outside today" can be an implied question meaning "How do you feel about the temperature?"

Question 17

The appropriate use of questions is a counseling skill and a disciplined behavior.

Accepted Answer

Asking appropriate questions is an important counseling skill that requires discipline, intentionality, and active listening. It is a means to gather information, clarify thoughts and feelings, explore options and possibilities, and facilitate insight and awareness in clients. However, the inappropriate or excessive use of questions can be unhelpful, intrusive, or even harmful to the therapeutic process. Therefore, counselors need to master the art of questioning, including the types, styles, and timing of questions, as well as the ability to adapt to clients' needs and preferences.

Question 18

If a question takes the client off-topic, do not ask it unless you have a compelling reason to investigate a new area of inquiry.

Accepted Answer

Asking off-topic questions can waste time and lead to confusion. It's best to stick to the relevant areas of inquiry unless there is a strong justification for exploring a new topic.

Question 19

Gathering information is only one use of questioning and not necessarily the sole the goal of the session.

Accepted Answer

While gathering information is a common use of questioning, it is not always the only goal of a session. Questioning can also be used to facilitate deeper understanding, explore emotions and motivations, challenge assumptions, and promote reflection and growth.

Question 20

Systematic inquiry is most often implemented during intake sessions and in the cases of crisis.

Accepted Answer

Systematic inquiry is a methodical approach to gathering information and is often used during initial intake sessions and crisis situations to assess the situation and determine the appropriate course of action.

Quiz 11: Questioning Skills and Systematic Inquiry

Adopting a not-knowing position as a counselor:

Which of the following statements about closed questions is inaccurate?

Questions that ______________ are often closed.

Questions beginning with the letter _____________are likely to be closed.

Most _______________questions tend to facilitate more complete or detailed answers and give clients freedom of direction to discuss their areas of concern.

The most powerful open-ended questions begin with:

What types of questions are counterproductive to the therapeutic process?

"What caused you to…?" and 'How is it you…?" are _______________ questions.

Questions such as "What were you thinking?" and "How is that not stealing?" are considered:

An example of balloting questions is: