The customer CRM strategy cycle does NOT include which of the following?
A)acquisition
B)retention
C)development
D)winback
E)flanking

Name: The customer CRM strategy cycle does NOT include which of the following? A)acquisition B)retention C)development D)winback E)flanking
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The customer CRM strategy cycle includes acquisition, retention, development, and winback. Flanking is not typically included in the CRM strategy cycle.

The Customer CRM Strategy Cycle Does NOT Include Which of the Following