Centralization is most appropriate when all of the following exist except
A) environmental uncertainty is low.
B) environmental uncertainty is high.
C) sales organization activities are routine and repetitive.
D) performance emphasis is on effectiveness.

Question

Quizplus · Accepted Answer

Centralization is most appropriate when environmental uncertainty is low, sales organization activities are routine and repetitive, and performance emphasis is on effectiveness. However, when environmental uncertainty is high, decentralization may be more appropriate as it allows for quicker decision-making and adaptation to changes in the environment. Therefore, option B is incorrect as it contradicts this condition.

Centralization Is Most Appropriate When All of the Following Exist