Which of the following statements regarding role play as a training technique is false?
A) The role play is often videotaped for critique by a group of salespeople.
B) Typically one trainee plays the role of the salesperson, and another trainee acts as the buyer.
C) This can be an extremely effective means of teaching personal selling, without the risk of a poor performance in the presence of a live customer.
D) Properly conducted role play includes a prompt critique emphasizing the negative points of the performance that need improvement.
E) A good way to maximize the critique is to have the person who has played the role of salesperson offer opinions first and then solicit opinions from observers.

Question

Quizplus · Accepted Answer

Role play critiques should balance positive feedback with constructive criticism, not solely focus on negative aspects. This approach encourages learning and improvement without discouraging participants.

Which of the Following Statements Regarding Role Play as a Training