A service episode blueprint encourages all of the following EXCEPT ______.
A) creativity
B) preemptive problem solving
C) controlled implementation
D) selected service development

Question

Quizplus · Accepted Answer

A service episode blueprint encourages creativity, preemptive problem solving, and controlled implementation, but it does not involve selected service development. The goal of the blueprint is to ensure consistency and efficiency in delivering a service, rather than selecting which services to develop.

A Service Episode Blueprint Encourages All of the Following EXCEPT