The backstage actions element of the service blueprint are performed by ______.
A) a frontstage employee and/or a technical support employee
B) a backstage employee
C) a frontstage employee
D) a backstage employee and/or a frontstage employee

Question

Quizplus · Accepted Answer

The backstage actions element of the service blueprint are performed by a backstage employee and/or a frontstage employee.

The Backstage Actions Element of the Service Blueprint Are Performed