Question 1

___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender's feelings, and communicate a sense of caring or empathy.

Accepted Answer

The answer of ___________ listeners are involved verbally and nonverbally,...

Question 2

When ________ listening, we must first listen to the message before we evaluate the speaker's message or intent. Use a type of active listening to fill in the blank.

Accepted Answer

The answer of When ________ listening, we must first listen...

Question 3

Dallas is moving to Wyoming and she must leave all she knows and loves. She confides her deepest fears about the move to her friend, Noah. Noah wants to express outrage at her having to leave. Instead, he takes the focus off of himself and imagines what a sudden move must feel like from her point of view. What type of listening is Noah using?

Accepted Answer

The answer of Dallas is moving to Wyoming and she...

Question 4

What do we call one's physical ability to perceive sounds?

Accepted Answer

The answer of What do we call one's physical ability...

Question 5

What do we call the process of giving thoughtful attention with more than our ears, including our eyes and heart?

Accepted Answer

The answer of What do we call the process of...

Question 6

Mark studies math with his partner every day after school. One day during study time, Mark's partner explained an extensive math problem to him. However, Mark did not quite understand. Mark asked his partner to explain it again. Mark was ________.

Accepted Answer

The answer of Mark studies math with his partner every...

Question 7

What are the three types of active listening?

Accepted Answer

The answer of What are the three types of active...

Question 8

Restating another person's message in our own words is called ________.

Accepted Answer

The answer of Restating another person's message in our own...

Question 9

________ requires that we clarify the meaning of a message, but also allows us to offer an alternative perception.

Accepted Answer

The answer of ________ requires that we clarify the meaning...

Question 10

Noise, delivery, language, message overload, and perception of ourselves and others are all variables that can interfere with our ability to

Accepted Answer

The answer of Noise, delivery, language, message overload, and perception...

Question 11

Listening is one's physical ability to perceive sounds.

Accepted Answer

Listening involves understanding and interpreting the sounds perceived, which goes beyond the physical ability to hear sounds. It is a cognitive process that requires attention and comprehension.

Question 12

Focusing on the many details in a conversation instead of the main ideas of the message is called message overload.

Accepted Answer

Focusing on the many details in a conversation instead of the main ideas of the message is called message overload.

Question 13

Becoming an effective communicator begins with listening.

Accepted Answer

Listening is a crucial aspect of effective communication as it helps to understand the message being conveyed and respond appropriately. Without listening, a person may misinterpret the message or respond inappropriately, leading to misunderstandings and communication breakdowns. Therefore, listening is the first step towards becoming an effective communicator.

Question 14

As empathetic listeners, we judge the statement of others while listening to their feelings.

Accepted Answer

Empathetic listeners do not judge the statement of others while listening to their feelings. They strive to understand and validate the other person's perspective without imposing their own judgments or opinions.

Question 15

Listening includes using our eyes and our heart as well as our ears.

Accepted Answer

This statement is true. Active listening involves paying attention not only to the words being spoken, but also to nonverbal cues such as body language, facial expressions, and tone of voice. It also requires empathy and an open heart to truly understand the speaker’s perspective.

Question 16

Noise, delivery, language, and perceptions are variables that can interfere with our ability to listen.

Accepted Answer

Noise and delivery can make it difficult to hear what is being said, language barriers can create misunderstandings, and personal perceptions and biases can distort our interpretation of what is being communicated. These variables can all interfere with effective listening.

Question 17

Passive listening occurs when the only party involved in the message is the sender.

Accepted Answer

Passive listening occurs when the receiver is not actively engaged in the conversation and is not providing any feedback to the sender.

Question 18

Hearing is more complex than listening because it demands that we concentrate on what others say to us.

Accepted Answer

Hearing is a physiological process of perceiving sound, while listening is the complex process that requires concentration and understanding of what is being heard.

Question 19

Paralanguage means restating another person's message into our own words.

Accepted Answer

Paralanguage actually refers to the non-verbal aspects of communication such as tone of voice, pitch, volume, and body language, rather than restating someone's message in our own words.

Question 20

Jargon is highly specialized words that are usually understood by anyone who uses active listening.

Accepted Answer

Jargon is highly specialized words that are understood only by people in a particular field or profession. Active listening may help in understanding jargon, but it does not guarantee comprehension by everyone.

Quiz 3: Listening

___________ listeners are involved verbally and nonverbally, avoid making judgments about the sender's feelings, and communicate a sense of caring or empathy.

When ________ listening, we must first listen to the message before we evaluate the speaker's message or intent. Use a type of active listening to fill in the blank.

What do we call one's physical ability to perceive sounds?

What do we call the process of giving thoughtful attention with more than our ears, including our eyes and heart?

Mark studies math with his partner every day after school. One day during study time, Mark's partner explained an extensive math problem to him. However, Mark did not quite understand. Mark asked his partner to explain it again. Mark was ________.

What are the three types of active listening?

Restating another person's message in our own words is called ________.

________ requires that we clarify the meaning of a message, but also allows us to offer an alternative perception.

Noise, delivery, language, message overload, and perception of ourselves and others are all variables that can interfere with our ability to

Listening is one's physical ability to perceive sounds.

Focusing on the many details in a conversation instead of the main ideas of the message is called message overload.

Becoming an effective communicator begins with listening.

As empathetic listeners, we judge the statement of others while listening to their feelings.

Listening includes using our eyes and our heart as well as our ears.

Noise, delivery, language, and perceptions are variables that can interfere with our ability to listen.

Passive listening occurs when the only party involved in the message is the sender.

Hearing is more complex than listening because it demands that we concentrate on what others say to us.

Paralanguage means restating another person's message into our own words.

Jargon is highly specialized words that are usually understood by anyone who uses active listening.