Question 1

Communication is
A) the sequential process of inventing, receiving, and understanding messages.
B) the interdependent process of sending, receiving, and understanding messages.
C) the diverse process of creating, transporting, and accepting verbal symbols.
D) the deliberate process of sending, receiving, and comprehending messages.

Accepted Answer

Communication involves both sending and receiving messages, with understanding being a key component. The interdependence of these actions is what makes communication a process, and distinguishes it from mere noise or random messages. Option A is too linear and does not acknowledge the interactive nature of communication. Option C is too narrow and only applies to verbal communication. Option D adds the unnecessary descriptor "deliberate," which is not always true of communication.

Question 2

The Nakamura home is a bustle of activity in the morning. The radio is tuned in so Melanie can hear the traffic report, three of her children are talking together at the breakfast table, and Paul reads aloud the family's car pool schedule. This is all possible because communication is a(n)
A) ongoing, dynamic process.
B) linear process.
C) chaotic process.
D) rigid process.

Accepted Answer

The description of the Nakamura home highlights the ongoing and dynamic nature of communication, as various family members interact and exchange information in a lively and fluid manner. This contrasts with the other options listed, which do not accurately reflect the nature of communication in this context.

Question 3

Jeannette gets nervous when she has to meet Carrie, her supervisor in her office. However, she feels quite comfortable eating lunch with Carrie in the company's cafeteria. What condition in the communication model is affecting Jeannette?
A) Frame of reference
B) Physical setting
C) Psychological climate
D) Internal noise

Accepted Answer

The physical setting, which changes from the supervisor's office to the company's cafeteria, is affecting Jeannette's comfort level in communicating with Carrie.

Question 4

Our diverse backgrounds, families, religion, race, education, experience, ethics, and morals make us all unique from one another. What do these components make up?
A) Our personality
B) Our real life experiences
C) Our frame of reference
D) Our communication qualifications

Accepted Answer

The components listed all contribute to our individual frame of reference, which shapes our perspectives and understanding of the world around us. This, in turn, affects how we communicate and interact with others.

Question 5

Julie and Ed are watching a political debate on television. Julie, a Democrat, is appalled at the lack of civility the challenger is showing his opponent. She perceives him as rude and arrogant. Ed, who normally votes Republican, is elated that his choice is self-assured and communicating confidence. Why would Julie and Ed interpret the same behavior so differently?
A) Ed and Julie are having difficulty with the psychological climate
B) Julie and Ed are using different channels of communication
C) Ed is bothered by external noise
D) Julie and Ed share different frames of reference

Accepted Answer

Julie and Ed likely have different frames of reference based on their political beliefs and values. This can cause them to interpret the same behavior differently. Julie's Democratic values may cause her to see the challenger's behavior as rude and arrogant, while Ed's Republican values may cause him to see the behavior as confident and self-assured.

Question 6

Online gamers often feel bonded with fellow gamers they have never physically met. They share an interest in the same game, and even the same gaming language. What function of communication does this scenario satisfy?
A) Communication helps us create communities
B) Communication conveys and creates information
C) Communication forms and strengthens relationships
D) Communication creates and maintains our sense of self

Accepted Answer

This scenario satisfies the function of communication that helps us create communities, as gamers bond over shared interests and language, forming a community despite not meeting physically.

Question 7

Kelly is a son, brother, musician, friend, votes Democratic, is Japanese American, and loves dogs. Andrea is a single mother, has no siblings, is bi-racial, attends church regularly, has one parent, is a project manager, and loves cats. They view the world very differently because of their
A) message.
B) context.
C) frames of reference.
D) physical setting.

Accepted Answer

Frames of reference refer to the various experiences, values, beliefs, and attitudes that individuals have formed over time that influence how they perceive and interpret the world around them. In this case, Kelly and Andrea have very different frames of reference based on their diverse backgrounds and life experiences, which likely shapes their differing perspectives and worldview.

Question 8

Familiar types of mass media such as: television, radio, movies, newspapers, magazines, Internet chat rooms, and social networking sites like Facebook and Twitter are examples of
A) channels.
B) external noise.
C) message distractions.
D) encoders.

Accepted Answer

Familiar types of mass media are channels through which messages are communicated to a large audience.

Question 9

Attaching meaning to or interpreting another person's message is called
A) encoding.
B) decoding.
C) symbolizing.
D) channeling.

Accepted Answer

Decoding involves understanding or interpreting the message sent by another person. The other options mentioned are not related to interpreting the message sent by another person.

Question 10

Mike and LeeAnn were having an argument, LeeAnn told Mike that he needed to start helping out more with the household chores. Mike rolled his eyes at her and walked out of the room. What is the term used to describe the acts of eye rolling and walking out of the room?
A) Discourteous behavior
B) Noise
C) Feedback
D) Message interpretation

Accepted Answer

The answer of Mike and LeeAnn were having an argument,...

Question 11

Four years ago, Ilene had a bad experience at a job interview. As a result, each time she is interviewed, Ilene is wracked with anxiety. Bringing her negative feelings about being interviewed with her to each encounter makes the ________ tense.
A) physical context
B) psychological climate
C) philosophical anxiety
D) interview process

Accepted Answer

The term "psychological climate" refers to the emotional atmosphere or mood that exists in a particular situation or setting. Ilene's negative feelings about being interviewed create a tense psychological climate during the interview process.

Question 12

An example of external noise is
A) a fire truck's siren.
B) the ache of a broken arm.
C) a hangnail.
D) an impending deadline.

Accepted Answer

External noise refers to any disturbance that originates outside of the communication process, such as a fire truck's siren, which can interrupt or disrupt the communication between two or more people. Option B and C refer to physical pain, while option D refers to a time pressure, none of which are examples of external noise.

Question 13

An example of internal noise is
A) a crying baby.
B) a blaring radio.
C) a broken heart.
D) a rattling radiator.

Accepted Answer

Internal noise refers to distractions and interferences that originate from within one's own thoughts, emotions, or physiological state. A broken heart, being an emotional state, is an example of internal noise. The other options are external noise sources.

Question 14

In the baby section of a clothing store, Patty notices that clothing made for baby girls are pink with patterns of cute animals and sleeping babies. On the other hand, she notices that clothing made for boys are blue, and patterned with activities such as racing cars and sports equipment. What function of communication is exemplified in these gender stereotypes?
A) Communication helps us create communities.
B) Communication creates and maintains our sense of self or our identity.
C) Communication forms and strengthens relationships.
D) Communication provides an opportunity to influence the other person in our relationships.

Accepted Answer

Gender stereotypes in clothing communicate societal expectations of gender norms, reinforcing and shaping our sense of self or identity as male or female.

Question 15

When Samantha makes a mental list of all she must accomplish before lunch, she is taking part in what type of communication?
A) Interpersonal communication
B) Public communication
C) Small group communication
D) Intrapersonal communication

Accepted Answer

Intrapersonal communication is a type of communication where an individual communicates with themselves. When Samantha makes a mental list of all she must accomplish before lunch, she is engaging in an intrapersonal communication process because she is communicating with herself.

Question 16

An interaction between only two people is called
A) dyadic communication.
B) small group communication.
C) interpersonal communication.
D) public communication.

Accepted Answer

Dyadic communication refers to an interaction or communication between only two individuals. It can be verbal or nonverbal, and it may occur in various contexts, such as personal relationships, workplaces, or interviews. Small group communication involves at least three individuals, while interpersonal communication refers to any communication between people, regardless of the number of participants. Public communication involves conveying a message to a large audience, such as a speech or a broadcast. Therefore, the best choice for an interaction between only two people is dyadic communication.

Question 17

Angela, Casey, Greg, Cassie, Sam, Bridget, Matt, and Ian are participating in a heated debate about which movie they should see this evening. Which type of communication are they illustrating?
A) Public communication
B) Small group communication
C) Intrapersonal communication
D) Dyadic communication

Accepted Answer

The group of Angela, Casey, Greg, Cassie, Sam, Bridget, Matt, and Ian are participating in a discussion involving multiple people, indicating small group communication.

Question 18

Bob is asked to give a planned and organized speech to 50 local police officers about effectively and safely interacting with citizens with autism. This is an example of
A) small group communication.
B) dyadic communication.
C) large group communication.
D) public communication

Accepted Answer

Public communication is a form of communication where an individual speaks to a large audience, such as 50 police officers in this case. The purpose of the speech is to disseminate information and knowledge about interacting safely and effectively with citizens with autism.

Question 19

Tracy, a special education teacher, and her friend Aaron, a computer programmer, watch a a child throws a tantrum in a store. Aaron is annoyed at the disruption whereas Tracy is more empathetic. Tracy and Aaron's reaction to the child's outburst may be due to their different
A) genders.
B) interpersonal needs.
C) occupations.
D) frames of reference.

Accepted Answer

Tracy and Aaron's different reactions to the child's tantrum are likely due to their different individual frames of reference. This refers to their unique perspectives and experiences, which shape their beliefs, values, and expectations. Tracy's experience as a special education teacher may have given her greater awareness and understanding of children's behavior, leading her to react with more empathy towards the child throwing a tantrum. On the other hand, Aaron's experience as a computer programmer may not have provided him with the same exposure to children's behavior, leading him to react with annoyance instead.

Question 20

This model describes communication as an interdependent process where the speaker and the receiver simultaneously send and receive messages.

Accepted Answer

The answer of This model describes communication as an interdependent...

Quiz 1: An Overview of Communication

Communication is

The Nakamura home is a bustle of activity in the morning. The radio is tuned in so Melanie can hear the traffic report, three of her children are talking together at the breakfast table, and Paul reads aloud the family's car pool schedule. This is all possible because communication is a(n)

Jeannette gets nervous when she has to meet Carrie, her supervisor in her office. However, she feels quite comfortable eating lunch with Carrie in the company's cafeteria. What condition in the communication model is affecting Jeannette?

Our diverse backgrounds, families, religion, race, education, experience, ethics, and morals make us all unique from one another. What do these components make up?

Online gamers often feel bonded with fellow gamers they have never physically met. They share an interest in the same game, and even the same gaming language. What function of communication does this scenario satisfy?

Kelly is a son, brother, musician, friend, votes Democratic, is Japanese American, and loves dogs. Andrea is a single mother, has no siblings, is bi-racial, attends church regularly, has one parent, is a project manager, and loves cats. They view the world very differently because of their

Familiar types of mass media such as: television, radio, movies, newspapers, magazines, Internet chat rooms, and social networking sites like Facebook and Twitter are examples of

Attaching meaning to or interpreting another person's message is called

Mike and LeeAnn were having an argument, LeeAnn told Mike that he needed to start helping out more with the household chores. Mike rolled his eyes at her and walked out of the room. What is the term used to describe the acts of eye rolling and walking out of the room?

Four years ago, Ilene had a bad experience at a job interview. As a result, each time she is interviewed, Ilene is wracked with anxiety. Bringing her negative feelings about being interviewed with her to each encounter makes the ________ tense.

An example of external noise is

An example of internal noise is

When Samantha makes a mental list of all she must accomplish before lunch, she is taking part in what type of communication?

An interaction between only two people is called

Angela, Casey, Greg, Cassie, Sam, Bridget, Matt, and Ian are participating in a heated debate about which movie they should see this evening. Which type of communication are they illustrating?

Bob is asked to give a planned and organized speech to 50 local police officers about effectively and safely interacting with citizens with autism. This is an example of

Tracy, a special education teacher, and her friend Aaron, a computer programmer, watch a a child throws a tantrum in a store. Aaron is annoyed at the disruption whereas Tracy is more empathetic. Tracy and Aaron's reaction to the child's outburst may be due to their different

This model describes communication as an interdependent process where the speaker and the receiver simultaneously send and receive messages.