A poorly written buffer
A) shows appreciation or empathy to the audience.
B) may mislead the reader into thinking good news follows.
C) is specifically related to the topic of the message.
D) opens your message in a neutral manner.
Correct Answer:
Verified
Q1: A good way to deliver bad news
Q2: Instead of beginning your negative message with
Q3: Using the indirect approach, the negative news
Q4: An effective indirect opening for a negative
Q6: When you deliver negative messages, you
A) should
Q7: If you up to now you have
Q8: Use the direct approach with a negative
Q9: If you choose to apologize in a
Q10: One way to be tactful when giving
Q11: To reject someone as clearly and kindly
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