The contribution of the physical aspect of the service is not important in all types of service offers
Correct Answer:
Verified
Q4: Interactions are a core dimension of a
Q5: Activities are NOT a core dimension of
Q6: Solutions are a core dimension of a
Q7: There is better insight in NOT viewing
Q8: Ultimately the success of differentiation is determined
Q10: The emerging 'service dominant' logic challenges the
Q11: Often customers do not engage in contact
Q12: In service, time is not an important
Q13: Where possible, make the 'intangible' nature of
Q14: The service image includes both the physical
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents