Question 1

Which of the following is an advantage of the executive support system?

Accepted Answer

An executive support system (ESS) is a quick-reference, easy-access application of information systems specially designed for instant access by upper-level managers. Because senior-level managers do not usually possess advanced computer skills, they prefer systems that are easily accessible and adaptable.

Question 2

What is an advantage of the decision support system(DSS)?

Accepted Answer

Decision support systems (DSSs) are interactive systems that locate and present information needed to support the decision-making process. Whereas some DSSs are devoted to specific problems, others serve more general purposes.

Question 3

_____ can be defined as the construction of computer systems, both hardware and software, to imitate human behavior.

Accepted Answer

Artificial intelligence (AI) can be defined as the construction of computer systems, both hardware and software, to imitate human behavior-in other words, systems that perform physical tasks, use thought processes, and learn. In developing AI systems, knowledge workers (business specialists, modelers, and IT experts) try to design computer-based systems capable of reasoning, so that computers, instead of people, can perform certain business activities.

Question 4

Intranets differ from extranets in that:

Accepted Answer

Extranets allow outsiders limited access to a firm's intranet.Intranets, or private Internet networks, are accessible only to employees via entry through electronic firewalls.

Question 5

When is a cluster chain likely to occur?

Accepted Answer

The cluster chain occurs when many people tells a message to a few people.

Question 6

Why is the executive support system popular among senior-level managers?

Accepted Answer

An executive support system (ESS) is a quick-reference, easy-access application of information systems specially designed for instant access by upper-level managers.

Question 7

How can managers efficiently control the grapevine in organizations?

Accepted Answer

In the recent years, there has been an increase in informal communication in organizations. One contributing factor is the recent increase in merger, acquisition, and takeover activity. Because such activity can greatly affect the people within an organization, it follows that they may spend more time talking about it.23 The second contributing factor is that as more and more corporations move facilities from inner cities to suburbs, employees tend to talk less and less to others outside the organization and more and more to one another.

Question 8

_____ is an information system that supports an organization's managers by providing daily reports, schedules, plans, and budgets.

Accepted Answer

Management information systems (MISs) support an organization's managers by providing daily reports, schedules, plans, and budgets.

Question 9

The expert system is primarily designed to:

Accepted Answer

Expert system is an example of Artificial intelligence (AI). One special form of AI, the expert system, is designed to imitate the thought processes of human experts in a particular field.

Question 10

Which of the following is an example of Artificial intelligence?

Accepted Answer

Expert system is an example of Artificial intelligence (AI). AI can be defined as the construction of computer systems, both hardware and software, to imitate human behavior-in other words, systems that perform physical tasks, use thought processes, and learn.

Question 11

When is a gossip chain likely to occur?

Accepted Answer

The gossip chain occurs when one person spreads the message to many other people.

Question 12

Which of the following statements is true of executive support systems?

Accepted Answer

An executive support system (ESS) is a quick-reference, easy-access application of information systems specially designed for instant access by upper-level managers. They are easily accessible by means of simple keyboard strokes or even voice commands.

Question 13

How can managers use the grapevine as an asset?

Accepted Answer

By learning who the key people in the grapevine are, a manager can partially control the information they receive and use the grapevine to sound out employee reactions to new ideas.

Question 14

Scientists at Health Check, a chain of hospitals, have developed a computer system which can use the reasoning patterns used by doctors to diagnose illness and prescribe the required medicines. This system is an example of:

Accepted Answer

The system in the scenario is an example of an expert system.One special form of AI, the expert system, is designed to imitate the thought processes of human experts in a particular field.

Question 15

_____ are interactive systems that locate and present information needed to analyze different types of problems.

Accepted Answer

A decision support systems (DSSs)is an interactive system that locates and presents information needed to support the decision-making process.

Question 16

What is the primary purpose of developing Artificial intelligence?

Accepted Answer

Artificial intelligence (AI) can be defined as the construction of computer systems, both hardware and software, to imitate human behavior-in other words, systems that perform physical tasks, use thought processes, and learn. In developing AI systems, knowledge workers (business specialists, modelers, and IT experts) try to design computer-based systems capable of reasoning, so that computers, instead of people, can perform certain business activities.

Question 17

Which of the following is a kind of grapevine?

Accepted Answer

Gossip chain is a kind of grapevine. The grapevine is an informal communication network that can permeate an entire organization.

Question 18

Which of the following is most likely to be used for basic transactions such as approving claims at insurance companies?

Accepted Answer

Transaction-processing systems (TPSs) are applications of information processing for basic day-to-day business transactions. Customer order taking by online retailers, approval of claims at insurance companies, receipt and confirmation of reservations by airlines, payroll processing and bill payment at almost every company-all are routine business processes.

Question 19

Which of the following is the result of more corporations moving facilities from inner cities to suburbs?

Accepted Answer

In the recent years, there has been an increase in informal communication in organizations. One contributing factor is the recent increase in merger, acquisition, and takeover activity. Because such activity can greatly affect the people within an organization, it follows that they may spend more time talking about it. The second contributing factor is that as more and more corporations move facilities from inner cities to suburbs, employees tend to talk less and less to others outside the organization and more and more to one another.

Question 20

What is the specialty of an executive support system?

Accepted Answer

An executive support system (ESS) is a quick-reference, easy-access application of information systems specially designed for instant access by upper-level managers. Because senior-level managers do not usually possess advanced computer skills, they prefer systems that are easily accessible and adaptable.

Quiz 12: Communication in Organizations

Which of the following is an advantage of the executive support system?

What is an advantage of the decision support system(DSS) ?

_____ can be defined as the construction of computer systems, both hardware and software, to imitate human behavior.

Intranets differ from extranets in that:

When is a cluster chain likely to occur?

Why is the executive support system popular among senior-level managers?

How can managers efficiently control the grapevine in organizations?

_____ is an information system that supports an organization's managers by providing daily reports, schedules, plans, and budgets.

The expert system is primarily designed to:

Which of the following is an example of Artificial intelligence?

When is a gossip chain likely to occur?

Which of the following statements is true of executive support systems?

How can managers use the grapevine as an asset?

Scientists at Health Check, a chain of hospitals, have developed a computer system which can use the reasoning patterns used by doctors to diagnose illness and prescribe the required medicines. This system is an example of:

_____ are interactive systems that locate and present information needed to analyze different types of problems.

What is the primary purpose of developing Artificial intelligence?

Which of the following is a kind of grapevine?

Which of the following is most likely to be used for basic transactions such as approving claims at insurance companies?

Which of the following is the result of more corporations moving facilities from inner cities to suburbs?

What is the specialty of an executive support system?