Recent changes in the engineering department at Faye & Cy, Inc., have increased the responsibility of individual engineers for projects from start to completion and have provided more information on how well the engineering on each project meets the needs of the customer. As a result of these changes, and according to the job characteristics model, management should expect ________.
A) an increase in the task challenge
B) a decrease in the task challenge
C) a decrease in the motivating potential score
D) an increase in the motivating potential score

Question

Quizplus · Accepted Answer

The job characteristics model proposes that five core job dimensions (skill variety, task identity, task significance, autonomy, and feedback) interact to determine the motivating potential score (MPS) of a job. By increasing the responsibility of individual engineers and providing more information on how well engineering on each project meets the needs of the customer, the changes at Faye & Cy, Inc. have likely increased the skill variety, task identity, task significance, and autonomy of the engineers' jobs. This, in turn, is likely to have increased the MPS of their jobs, making them more motivating. Therefore, the best choice is D, an increase in the motivating potential score.

Recent Changes in the Engineering Department at Faye & Cy