Question 1

Knowledge of the responsibilities and duties of the IS department helps one become an effective consumer of the IS department's resources.

Accepted Answer

Understanding the responsibilities and duties of the IS department can help individuals make informed decisions when utilizing its resources, ultimately leading to more effective and efficient use of those resources.

Question 2

In the context of information systems,________ means either removing problems or adapting existing information systems to support new features and functions.

Accepted Answer

Maintenance refers to the regular upkeep and repair of existing information systems in order to keep them functioning correctly and efficiently. This can involve fixing bugs, updating software, and adapting systems to accommodate new features or changes in business processes. Maintenance is essential for the reliable and secure operation of information systems over time. Replacement (A) involves completely replacing an existing system with a new one, while training (B) focuses on educating users on how to use existing systems effectively. Programming (D) involves writing software code to design or modify information systems, which can be part of the maintenance process but is not synonymous with it.

Question 3

Which of the following would be the responsibilities of a small-scale project manager?

Accepted Answer

The responsibilities of a small-scale project manager are typically to initiate, plan, manage, monitor, and close down projects. Options B and C describe roles that are typically performed by technical specialists or consultants, while option D describes responsibilities of a support or training specialist.

Question 4

Which of the following is NOT a responsibility of a systems analyst?

Accepted Answer

Writing programs is typically the responsibility of a programmer or developer, not a systems analyst. The responsibilities of a systems analyst include developing procedures, determining system requirements, designing job descriptions, and other tasks related to analyzing and improving information systems.

Question 5

You need to know about the functions of the IS department to be a better informed and effective manager or executive.

Accepted Answer

As a manager or executive, being aware of the functions of the IS (Information Systems) department will help in making better decisions related to IT strategy, investments, and resource allocation. It will also aid in effective communication and collaboration with the IS department, leading to better overall organization performance.

Question 6

________ are those for which it is impossible to compute a dollar value.

Accepted Answer

Intangible benefits are those that cannot be expressed in financial terms or converted to a dollar value. Examples include improved employee morale or customer satisfaction, enhanced reputation, or greater brand awareness. Tangible or explicit benefits, on the other hand, are measurable in monetary terms such as increased revenue or cost savings. Palpable benefits are not a common term used in business and do not apply to this question.

Question 7

Benefits for which the dollar values can be computed are ________.

Accepted Answer

Tangible benefits are those which can be quantified in monetary terms, such as cost savings, increased revenue, or productivity gains. Intangible benefits cannot be easily captured in dollar values, such as improved morale or customer satisfaction, while implicit benefits are not expressed at all, such as the reputation of a company or the impact on the environment. Inherent benefits do not exist as a term in this context.

Question 8

Of the following,which is an IS user's responsibility?

Accepted Answer

An IS user's responsibility is to follow the organization's policies and procedures for using authorized programs and installing them on their devices. Reliable network and internet connections, a secure computing environment, and protection from viruses are the responsibilities of the organization's IT department.

Question 9

A system analyst ________.

Accepted Answer

A system analyst works with users to determine system requirements, designs and develops job descriptions and procedures, and helps determine system test plans. This is the primary role of a system analyst. While they may also advise the CIO, executive groups, and project managers on emerging technologies, work with business leaders and planners to develop processes and systems that implement business strategy and goals, and help users solve problems and provide training, these are not their primary responsibilities.

Question 10

Which of the following is true about the functions of the data administration staff?

Accepted Answer

The function of data administration staff is to establish data standards and data management practices and policies. This involves defining the rules and guidelines for how data is stored, maintained, and used within an organization.

Option A is incorrect because the primary task of data administration staff is not to acquire and install licensed software, although they may work with systems analysts to set up the necessary components.

Option B is incorrect because the data administration staff is not involved in selling software, network, communications, or consulting services.

Option C is incorrect because the primary responsibility of data administration staff is not to monitor user experience or address user problems, although they may play a role in ensuring that data is easily accessible to users and that data quality issues are addressed.

Question 11

As a user of IS,you have a responsibility to ________.

Accepted Answer

The answer of As a user of IS,you have a...

Question 12

The development group in a company's IT department is staffed primarily by programmers,test engineers,technical writers,and other development personnel.Based on this information,which of the following is likely to be true?

Accepted Answer

The presence of programmers, test engineers, and technical writers in the development group implies that the company is developing programs in-house rather than using licensed software or outsourcing the work to other companies.

Question 13

A ________ performs a wide range of activities such as programming,testing,database design,communications and networks,project management,and so on,and is required to have an entrepreneurial attitude.

Accepted Answer

A consultant typically performs a wide range of activities across various domains and is expected to have an entrepreneurial attitude, as they often work independently or with multiple clients.

Question 14

The ________ group protects data and information assets by establishing data standards and data management practices and policies.

Accepted Answer

The data administration group is responsible for establishing policies and practices related to the management of data and information assets. This includes data standards, data quality rules, data security procedures, and data access controls. Data administration plays a critical role in ensuring the integrity, security, and availability of data across an organization. The other choices, such as data mining, information allocation, and development, are not directly related to the establishment of data standards and policies.

Question 15

If a company's IS-related programs are not developed in-house,then the development group within its IT department will be staffed primarily by ________.

Accepted Answer

Systems analysts are responsible for liaising with external vendors and ensuring that the outsourced IS-related programs meet the company's requirements.

Question 16

A ________ monitors,maintains,fixes,and tunes computer networks.

Accepted Answer

The role of a network administrator is to monitor, maintain, fix, and tune computer networks. Technical writers create documentation, network programmers write code for the network, and PQA test engineers test the network and its components for quality assurance.

Question 17

Which of the following is an IS user's right?

Accepted Answer

Effective training is an IS user's right as it helps them understand and utilize the technology effectively. The other options (installing only authorized programs, reporting trivial problems, and learning basic computer skills) are more responsibilities or expectations of the user rather than rights.

Question 18

As a user of IS,an employee has a responsibility to avoid ________.

Accepted Answer

Employees should avoid unauthorized hardware modifications as it can compromise the security and stability of the system. Changing system password frequently, backup procedures, and applying software patches are all important responsibilities of an IS user, but they are not related to the avoidance of unauthorized hardware modifications.

Question 19

As a user of IS,you have a right to ________.

Accepted Answer

As a user of IS, you have the right to contribute to requirements for new system features and functions. This means that you can offer suggestions or give feedback on what features or functionalities should be added to the IS to improve its efficiency or effectiveness. However, you do not have the right to keep your password unchanged indefinitely, make hardware modifications to your computer without permission, or install programs without approval from your IT department.

Question 20

A ________ develops test plans,designs and writes automated test scripts,and performs testing.

Accepted Answer

PQA (Product Quality Assurance) test engineers are responsible for developing test plans, designing and writing automated test scripts, and performing testing to ensure product quality. Technical writers create documentation, systems analysts analyze and design systems, and network administrators manage and maintain computer networks which are all unrelated to the responsibilities of a PQA test engineer.

Quiz 11: Information Systems Management