Question 1

In MS Visio, the data store symbolizes a place where you would purchase IS applications.

Accepted Answer

The data store symbol in MS Visio represents a place where data is stored, not a place where you would purchase IS applications.

Question 2

An external entity should be connected directly to a data store.

Accepted Answer

An external entity should not be connected directly to a data store. Instead, it should interact with the system through defined interfaces such as inputs and outputs. This helps to maintain system security and prevent unauthorized access or modification to the data store.

Question 3

For any organization, creating new value may include getting its people more involved in process knowledge. This is called making individuals
A) educated.
B) company citizens.
C) process aware.
D) alert.
E) lean.

Accepted Answer

Making individuals process aware means that they have a deeper understanding of the organization's processes, which can lead to improved efficiency, productivity, and better decision-making. This, in turn, can help the organization create new value. While options A, B, D, and E may also be beneficial, they are not as directly related to process knowledge as option C.

Question 4

The primary goal of business process modelling is to create
A) a series of accounting checks and balances.
B) a description of a flow of events or information in a business.
C) a 3-D computer representation of a product.
D) a list of people involved in customer service.
E) competitive advantage.

Accepted Answer

The primary goal of business process modeling is to create a description or mapping of a flow of events or information in a business. This helps businesses to identify areas that can be improved, optimize efficiency, and reduce costs. While there may be some accounting checks and balances involved in the modeling process, it is not the primary goal. Similarly, creating a 3-D computer representation of a product or listing people involved in customer service are not the main objectives of business process modeling. Competitive advantage may be a desired outcome of the modeling process, but it is not the primary goal.

Question 5

A data store must be connected to a process.

Accepted Answer

A data store is a passive element that stores data and needs to be connected to a process in order for the data to be accessed, updated or manipulated. Therefore, it must be connected to a process to be functional.

Question 6

There are three basic rules for drawing a DFD.

Accepted Answer

The three basic rules for drawing a DFD are: 1) Each process must have at least one input and one output; 2) Data flows must have a source and a destination; 3) Data stores must have at least one input or output.

Question 7

DFDs use a set of relatively simple shapes as representations of parts of a business process.

Accepted Answer

DFDs use standardized symbols such as rectangles, circles, and arrows to represent the different components and flow of a business process.

Question 8

The goal of business process modelling is to provide a description of a process.

Accepted Answer

The goal of business process modelling is indeed to provide a description of a process, often using diagrams or charts to help visualize and understand the flow of activities, inputs, and outputs. This can help stakeholders identify areas for improvement, streamline operations, and improve overall efficiency and effectiveness.

Question 9

Every process should have at least two data flow connectors coming into it and least two data flow connectors coming out of it.

Accepted Answer

A process in a data flow diagram (DFD) should have at least one data flow going into it and at least one data flow coming out of it, but not necessarily two of each.

Question 10

One of the added values a business process model provides is the notion of making individuals process aware.

Accepted Answer

Business process models provide a visual representation of the steps involved in a process, making it easier for individuals to understand the process and their role in it. This increased awareness can improve communication, collaboration, and efficiency within an organization.

Question 11

The most commonly used process modelling application is MS Visio, which is used by approximately 74 percent of all practitioners.

Accepted Answer

This statement is true, according to industry surveys and research. MS Visio is widely recognized as a popular tool for process modelling among practitioners.

Question 12

Applications that support the development of business process models are referred to as
A) modelling tools.
B) worksheets.
C) information systems.
D) graphics programs.
E) props.

Accepted Answer

Applications that support the development of business process models are specifically designed as modelling tools. These tools are dedicated software that enable users to design, analyze, and optimize business processes.

Question 13

Developing process awareness is easy.

Accepted Answer

Developing process awareness can be a complex and ongoing task that requires intentional effort and reflection. It involves being aware of how tasks and processes are accomplished and identifying potential improvements to enhance efficiency and effectiveness.

Question 14

A company creates value just by creating a model of a business process.

Accepted Answer

Simply creating a model of a business process does not create value. Value is created when the model is used to improve efficiency, increase productivity, reduce costs or improve customer satisfaction. Implementation and execution of the model are crucial in creating value.

Question 15

Data flow diagrams, UML and systems flowcharts are common process modelling techniques.

Accepted Answer

Data flow diagrams, UML and systems flowcharts are all widely used process modelling techniques in the field of computer science and information technology.

Question 16

Levelling reveals increasing amounts of detail.

Accepted Answer

Levelling is a process of measuring height differences between points. As the level increments become smaller, more and more detail is revealed about the surface being surveyed. Hence, increasing amounts of detail are revealed through levelling.

Question 17

Process models can create ________ when they help individuals develop an improved understanding of the process as a whole and become more process aware.
A) new products
B) economies of scale
C) job security
D) information
E) value

Accepted Answer

Process models can add value by improving individuals' understanding of the process as a whole and making them more process aware, which can lead to improved efficiency, reduced errors, and better decision-making. However, process models do not directly create new products, economies of scale, or job security. While they can provide information, the value they add goes beyond just providing information by helping individuals gain new insights and perspectives.

Question 18

In DFD, the top process or level-0 diagram does not provide much detail about the process.

Accepted Answer

Level-0 DFD provides a high-level overview of the process and does not go into detail about the steps involved in the process. It shows the main processes and the data flow between them.

Question 19

Data flow diagramming is used by approximately 60 percent of all data modelling practitioners.

Accepted Answer

Data flow diagramming is a commonly used technique in data modeling, with approximately 60 percent of practitioners using it.

Question 20

________ include data flow diagrams, systems flowcharts, UML, and BPMN.
A) Storage views
B) System layouts
C) Information tables
D) Process modelling techniques
E) Data marts

Accepted Answer

Process modelling techniques, such as data flow diagrams, systems flowcharts, UML, and BPMN, are used to visualize and represent the flow of data and activities in a business process. They provide a graphical representation of how information moves through a system and can be used to identify areas for improvement and optimization. Storage views, system layouts, and information tables are not typically used for process modeling. Data marts are specialized data warehouses used for analytics and reporting.

Quiz 3: Application Extension-Introduction to Business Process Modeling With Microsoft Visio